How it Works

How it Works

STEP 1: Read our FAQs Page or Watch our Information Videos

We think it's important to ask a lot of questions when you are researching a mental healthcare company. We truly believe that the more educated you are, the less questions you will have, and the less time you have to spend being worried about what is going on with your mental health. Our communication from day one is always pro active. We want to answer the questions you didn’t even know you had. Please read through some of the most common questions we receive from new clients by visiting our FAQs Page. Alternatively, you can watch our Information Videos available on our FAQs Videos Page. If the FAQs list doesn’t answer your question, please feel free to Contact Us with your question and we will get back to you within 1 working day.

STEP 2: Find your therapist

We have designed an innovative tool to assist you with finding the right therapist for your needs. Fill out our match your therapist questionnaire to find the most suitable clinician for your needs, locations and approach. A carefully designed algorithm will search in our database of therapists to find who is best for you. Click here to start your search.

STEP 3: Make an appointment

If you would like to make a booking or an enquiry, please call us on +44 (0)20 71836757+39 06 21129065 (Lines are open Mon-Fri 8.30am – 6.00pm GMT / 9.30am – 7.00pm CET) or fill out the enquiry form on our Contact Page. Alternatively, you can also book an appointment with the London, Milan or Rome Psychologist of your choice directly online by using our online booking system on our Book Online Page. Please note that consultations with our Psychologists are by prepaid appointments only.

Still not sure if therapy is for you? We are the only private therapy service in London, Milan & Rome that offers a 100% confidential free consultation with the Clinical Director to all new clients. Book a free 15-min. telephone chat with Dr Martina Paglia to discuss your needs and match you with the right therapist by clicking on the scheduling page below. You can use this consultation to assess your needs and suitability for therapy. Some times this initial chat is just what you need to reassure you that you don't need to start psychological therapy. Other times it can be useful to discuss your concerns and questions you may have. During this initial telephone chat you can provisionally book an appointment with the director or another therapist of your choice. You then need to confirm your booking for your first therapy session with our dedicated admin team. You will receive an appointment offer letter via email with instructions on how to complete your booking.

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