Impact and Inspiration: How Do Social Workers Help Change Lives?

As a social worker, you wake up every day ready to make a difference. You are someone who can offer support in a crisis and work closely with communities to help those in need; you help people adjust to and overcome adversity. Social workers really change lives on a daily basis. One day you could be offering emotional support to someone battling mental health challenges. The next day you could be connecting a struggling family with essential resources or advocating for the rights of marginalised communities and people.

What Social Workers Do 

The scope of social work is rather broad; every day poses a different challenge that requires distinct skills; that being said, there are around six main categories of work generally covered in undergraduate or, if you are already in the field and want to advance your career as a social worker or build specialised skills consider post-grad courses like an online advanced standing MSW

Child Welfare 

These people specialise in anything child- or family-related, and they play a crucial role in supporting and caring for the well-being and safety of children. Social workers in these kinds of roles may work to investigate claims or reports of families and children in trouble. They visit many different homes and schools to make sure children are being treated properly. When they encounter families in trouble, they can offer counselling and other services to improve outcomes. They are in touch with the community and connect those in need with critical services. When child welfare social workers find children at high risk, they can take action to put children in state or other care.

Social workers specialising in child welfare can change the trajectory of a child’s life by removing them from a potentially unsafe environment into one that is safer, more nurturing and provides them with opportunities they would not have previously been privy to.

Educational Social Workers

Educational social workers generally operate in schools and their communities, offering essential student support and advocating for their overall well-being. They do many different things, such as providing counselling to students with personal or psychological challenges. They provide young people with emotional support and guidance. They facilitate connections between at-risk youth and beneficial resources, making sure they receive the necessary assistance. Educational social workers extend their support beyond school premises through home visits, where they provide assistance to students and their families holistically. 

Mental Health Services 

It’s not just psychologists who offer therapy; in 2021, there were 113,810 counsellors who specialised in mental health and substance abuse, offering different forms of psychotherapy (talk therapy). Putting that into perspective, the same research showed that there were 181,600 jobs for psychologists in 2021– our counsellors play a massive part in mental health care. Social workers are often pivotal figures when it comes to supporting the mental health of individuals in the community to foster more open conversations, reduce stigma, and ensure everyone receives the support they deserve.

Reentry Services

Social workers in reentry services play an important role in the successful transition of people back into society after leaving prison. They provide crucial support throughout the reintegration process, starting with a thorough assessment of the individual's needs to look at what challenges they may face after leaving prison; this could be housing, employment, mental health, and substance abuse support. They use a lot of expertise to connect clients with the resources they need, like job training or counselling. Social workers in this field serve as advocates, ensuring that clients are aware of and can access their rights while navigating legal and social challenges. Overall, social workers in reentry are improving greatly and contribute to long-term reductions in recidivism rates by properly reintegrating people into a free society. 

Family and Group Therapy 

Family and group therapy are crucial aspects of social work. Family therapy is the process of treating multiple family members during the same session, often at the same time. Therapy with one person is a challenge in itself, so imagine the process for a whole family—it's no easy job. Social workers must understand the family's unique culture, roles, and dynamics to intervene effectively. On the other hand, group therapy involves individuals with similar concerns or issues; social workers can harness peer support and shared experiences to get people to help one another. 


When people aren’t getting the care they need or deserve, social workers come in and advocate for that person. In the US, there are two main types of advocacy:

  1. Case Advocacy 

This form involves advocating for individual clients by mediating, negotiating, and navigating systems to improve the client's access to essential services. It’s about equal access to things like medical care, shelter, sanitation, and quality education. For example, social workers may represent clients in disputes with schools regarding special education accommodations, negotiate reduced medical bills, or contest insurance claim denials. They also stay informed about emerging programs and existing resources, educating clients and helping them leverage policy changes, such as the SSI Savings Penalty Elimination Act, to their advantage.

  1. Cause Advocacy 

This is a little different; it looks at broader social issues or structural issues to bring about systemic change. Social workers identify and address social injustices, inequalities, and service gaps that affect vulnerable populations. They do things like raising awareness, lobbying policymakers, or collaborating with stakeholders to advocate for policy reforms. All this should lead to better social services in the long term. Their ultimate goal is to address the root causes of systematic social problems and improve them. 

Why Social Work?

There are so many different jobs in healthcare–or even just the mental health field, so why choose social work? For starters, you are making a positive impact on people's lives every day, helping them overcome challenges and get good care to lead happier, more productive and fulfilling lives

There are so many things social work graduates can do; you could work in a school or hospital, you could research, advocate, or campaign, or you could work in the justice system, government, or private sector. The options go on. The bottom line is that the world needs social workers; in the US alone, the profession is expected to grow by seven per cent, and 53,800 new jobs will be added between 2022 and 2032. It can be hard to find a rewarding job that resonates with you, but if you are someone who cares, social work could be your calling. 

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