With online services, clients are not constrained by geography and physical mobility.

Commuting to your therapist's office during business hours can be difficult. You might need to ask your line manager for time off. If he or she asks what it’s for, you might not be comfortable telling him or her it’s for therapy. For those who disclose they are are going to therapy, there is the risk of feeling judged and not understood by their coworkers and managers.

Online counselling may also be effective in eliminating social stigma associated with receiving therapy.

For those who are uncomfortable with receiving therapy, online counselling allows access to treatment in private without having to visit a therapy clinic. The absence of face-to-face interactions can also prompt a client to communicate more openly with his or her therapist, without concerns for bias of race, gender, age, size or physical appearance. This may lead to an increased level of honesty and therefore better therapeutic engagement and results.

Online therapy is discreet and confidential.

Clients don't need to travel to a particular location and can meet with their therapist from the comfort of their home. Accessing therapy from the comfort of your home makes sure you access therapy on time and with no extra travel time required. Travelling to and from your therapist's office could add an extra two hours or more to your day if there isn't a therapy clinic near your home or work.

Online therapy is convenient and effective.

Virtual therapy is ideal if you live or work abroad or if you travel very frequently and cannot meet with your therapist at his or her office on a weekly basis. Online therapy services are particularly useful for those individuals who have a busy work schedule. Scheduling time with a therapist can be quite flexible when accessing therapy online.